Some time ago, I responded to a ticket from a small department whose Xerox DocuCenter was down, affecting production.

I asked the team leader if we could temporarily use a smaller printer, but

The next morning, I got a high-priority email from the drive owner sent to me, the CIO, CTO, CFO, and

several managers, claiming many staff now had improper access to confidential files — and

This was years ago in the print shop at a University.

To set the stage, I was working for